Microsoft suspends specific AI and cloud services to Israel’s Ministry of Defense unit after allegations of misuse linked to surveillance of Palestinian civilians.
Microsoft has suspended certain cloud and artificial intelligence services provided to a unit within the Israel Ministry of Defense (IMOD) after an internal investigation into allegations of misuse linked to surveillance of Palestinian civilians. The move was confirmed on Thursday, September 25.
The decision follows an August 6 report by The Guardian, which claimed that the Israel Defense Forces (IDF) had been using Microsoft’s Azure cloud platform to manage and store data gathered through mass surveillance in Gaza and the West Bank. The revelations triggered questions about whether Microsoft’s services were being used in ways that violated the company’s stated ethical standards.
In a company-wide message, Microsoft vice chair and president Brad Smith confirmed the action, emphasizing the firm’s principles around privacy and responsible technology use.
“We do not provide technology to facilitate mass surveillance of civilians,” Smith said. “This is a principle we apply globally, across all markets, and it reflects our commitment to human rights and responsible AI practices.”
Smith further noted that the suspension applied only to “specific services” tied to the IMOD unit in question, while other contracts and agreements between Microsoft and the Israeli government remain unaffected.
Microsoft has been under increasing pressure from activists, employees, and human rights groups to ensure that its products are not used to enable surveillance, targeting, or repression. The company said the review was part of a broader effort to strengthen accountability in how its technology is deployed.
The suspension underscores a growing global debate over the role of big tech companies in sensitive geopolitical contexts, especially as cloud and AI services become increasingly integrated into state security operations.
While Microsoft has taken this step, both Israeli authorities and human rights organizations are yet to respond formally to the company’s announcement. Analysts say the development could spark further scrutiny of how global technology providers engage with governments in conflict zones.
